Shipping Policy

Shipping Policy

Thank you for shopping with UTHE Store. Below is important shipping information regarding your order.

Processing Time
Orders are processed within 1–3 business days.

Shipping Time
Standard shipping typically takes:

  • 5–10 business days within the United States

  • Tracking information will be provided once your order ships

Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.

Incorrect or Incomplete Address
UTHE Store is not responsible for packages delivered to incorrect addresses provided by the customer. Please double-check your details before completing your order.

Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at customerservice@uthe.store and we will help file a claim or send a replacement when applicable.